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Capacity-building for Latin American and Caribbean ccTLDs

LACTLD members participated in the online training conducted by the NSRC

LACTLD held the first edition of the 2020 Internship Program online, focusing on networking and monitoring. With the support of ICANN and the Public Interest Registry, ccTLD technical officers participated in a training conducted by the Network Startup Resource Center (NSRC) on 7 and 8 July 2020.

LACTLD internships promote capacity building and strengthen regional collaboration by sharing best practices and experiences among ccTLDs in the region. Typically, the internship program is conducted on a face-to-face basis with the participation of a limited number of experts and associate members. Due to the restrictions of the COVID-19 pandemic, LACTLD decided to carry out online the trainings that had been planned for 2020. 

A total of 22 participants from 12 ccTLDs in the region (.ar, .bo, .cl, .co, .cr, .do, .ec, .hn, .ni, .pa, .py, .uy) took part in the training on networking and monitoring. Unlike previous editions, the diversity and greater representation of the regional ccTLDs allowed to nourish the working sessions and the knowledge shared among colleagues. The three experts leading the training −Hervey Allen (NSRC), Carlos Armas (NSRC), and Antonio Lobo (NSRC and NIC Costa Rica)− introduced the fundamental concepts of networking and monitoring, explored different free software solutions, and led a series of hands-on exercises.

Antonio Lobo, Systems Administrator at NIC Costa Rica and Associate Instructor of the NSCR, said: “It was a real pleasure and challenge to conduct a workshop on networking and monitoring virtually. I believe that participants gained the fundamental concepts to strengthen a network operations center using free software solutions.”

The training course was aimed at those responsible for network administration and security, and facilitated learning from the experiences of the ccTLD participants. Alfonso Boza Tuckler, Technical and Support Advisor at NIC .NI, explained that the training allowed them to “know the practices used by other ccTLDs on monitoring and resource assessment activities in order to improve our standards and achieve a proactive early response to the various incidents we face on a daily basis.” He added that some of the main contributions of the working sessions were the analysis of the different tools presented by the trainers and the suggestions on how to improve their ccTLDs action plans.

As in previous editions, collaboration among ccTLDs was a highlight of the internship. Gonzalo Romero, Chief Information Security Officer of .CO Internet and LACTLD Board member, remarked that the online sessions on monitoring critical resources encouraged colleagues from the region to work together towards a common goal.

The outcomes and contents of the training were evaluated very positively by all participants. LACTLD’s Internship Program once again contributed to integration, cooperation and capacity building among the Latin American and Caribbean ccTLDs.