Menu Close has developed a new domain registry system recently updated its domain registry system to offer a more secure service that meets the needs of its registrants. The process began in 2018 and was supported by LACTLD’s members and other organizations in the region.

In this interview, Gabriel Porco, manager of, describes the new system and explains how the LACTLD trainings and regional collaboration contributed to the development process.

—What are the main features and benefits of’s new registry system?

—The first big news is that we activated the DNSSEC protocol in the .ve zone and its extensions. We are now working on the interface for users to sign their domains. Also, we added the RDAP protocol −before we only had WHOIS. In addition, we have activated data privacy in accordance with the European General Data Protection Regulation (GDPR), and we are currently setting up the system so that users can choose whether they wish to maintain their privacy or not.

—What were the objectives that led to the development process?

—The main objective during the development of the new platform was to maintain the self-management that .ve users have to register domains, change contacts, assign DNS and, at the same time, allow the expansion of the system with the benefits offered by other ccTLDs in the region, such as DNSSEC, data privacy, RDAP, etc.

—How have users been informed of the system update?

—We launched’s official social media to announce the update of the system. Additionally, we reactivated the domain expiration notification emails and published the regulations in our portal and in CONATEL’s website −the entity in charge of the .ve zone in accordance with IANA’s database.

 —How was the new registry system developed and implemented?

—The first step was the study of various ccTLD domain management systems. After choosing the appropriate system, we addressed the issues related to infrastructure, servers and security. In 2018, with the support of LACTLD, ICANN and LACNIC, we had the opportunity to receive technical training from the NIC Costa Rica team. This experience was followed by our participation in the LACNIC 30 – LACNOG 2018 meeting and in the LACTLD Technical Workshop, held in Rosario, Argentina.

In Costa Rica, we discussed all issues related to the implementation, migration and maintenance of the system. We were trained on the regulations and policies developed, and we participated in a .cr signing ceremony. In addition, we attended the IXP event that was scheduled for the same week of the training.

A few months later, we participated in the LACNIC 30 – LACNOG 2018 conferences and the LACTLD Technical Workshop. We had the opportunity to learn about all the experiences shared by other ccTLDs regarding system implementations, policies, monitoring, DNSSEC, IPv6, among other issues.

NIC Argentina also helped us to carry out the data migration with multiple threads during the development and implementation process.

Undoubtedly, the collaboration among LACTLD members was very important and allowed us to obtain key information to develop our new registry system at